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Southeast Arkansas Economic Development District

Job listings

JOB ANNOUNCEMENTS

JOB TITLE: Business Specialist in Pine Bluff


LOCATION: SEAEDD Administrative Office

Pine Bluff, Arkansas

SUPERVISOR: Director of Workforce Development/Deputy Director


CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The Business Services Coordinator (BSC) shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Director of Workforce Development and WIOA Regional Manager to assure that all
components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the Southeast Arkansas Workforce Development Board.


The Business Services Coordinator is responsible for assisting Workforce Center customers in identifying the most appropriate tools and resources available within the local workforce development system that match customers’ employment related needs; Workforce Center customers include employers and job seekers.   For employers, the BSC will assist in recruiting skilled workers and finding solutions to their business challenges.  For job seekers, the BSC will assist in developing appropriate plans of action to lead to completion of educational/training activities and obtaining/retaining employment.    The BSC will work with the partner agencies operating in the SEAWDA to accomplish a seamless and integrated service delivery model. 

RESPONSIBILITIES/DUTIES:

  • Identify and recruit participants from targeted populations for WIOA Programs.

  • Track and maintain high levels of participant and employer outcomes, to ensure that WIOA performance measures are being met.

  • Convene, at a minimum-quarterly, and as serve as leader of SEAWDB Business Services Team; consisting of members from all WIOA Core Partners from all Titles and members from the SEAEDD grants administration department.

  • Track and allocate time spent on workforce activities to report on bi-monthly timesheet.

  • Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.

  • Work closely with training providers and partner agencies to refer participants for appropriate services.

  • Work closely with employers to help meet the needs of business and industry and to secure placements for participants.

  • Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.

  • Prepare and execute agreements for Adult and Dislocated Worker work experience activities.

  • Coordinate Adult and Dislocated Worker work experiences, transitional jobs, OJT, and other special projects. Including but not limited to: job development, securing worksites, providing orientation sessions with employers/worksites, processing worksite agreements and distributing/collecting payroll documents and other necessary forms.

  • Contact businesses to solicit job vacancy listings, determine companies’ requirements, and develop relevant tools such as job descriptions.

  • Collaborate with Career Advisors in reviewing job orders to match applicants with job requirements, using manual and/or computerized file searches in ARJobLink.

  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Amended Act (ADA) and assist EEO officer with site visits and monitoring.

  • Participate as needed in on and off-site job fairs, career day events, workshops, seminars and other employment related activities.

  • Maintain existing business accounts while developing new accounts (particularly new business accounts in key industries).

  • Record Business Services activity and data into management information systems including ARJobLink and Salesforce.

  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and civic groups, and attending trade shows and conferences.

  • Review and prescreen employer applications completed by job seekers.

  • Assess the needs of Chief Elected Officials and community leaders, identifying challenges and workforce concerns in ten-county region.

  • Strategically plan events and programs designed to connect jobseekers with employers.

  • Prepare and present monthly reports outlining the outreach efforts and outcomes of business services in Southeast Arkansas.

  • Collaborate with WIOA partners to develop a unified and robust business services delivery system.

  • Delegate and assign tasks and projects to Business Services Specialist.

  • All other duties as assigned in the areas of Economic Development and Recruitment

SKILLS/QUALIFICATIONS:

  •  Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Marketing, Communications, Social Work, or related field from an accredited College or University. Relevant and related work experience may be substituted.

  • Five years of experience in a supervisory and leadership capacity.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel, and PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:

Ability to operate a motor vehicle and travel in state.

JOB TITLE: Career Advisor in Pine Bluf


LOCATION: Pine Bluff, AR

Various Out stationed Offices- (see hire letter for specific location)

SUPERVISOR: WIOA Regional Manager


CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The Career Advisor shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Regional Manager to assure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the local workforce development board.

RESPONSIBILITIES/DUTIES:

  • Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate career, individualized, employment, training, and supportive services.

  • Identify and recruit participants from targeted populations for WIOA Programs.

  • Document events and services provided to participants using a computer software management information system. Build and maintain a participant paper file that serves as the record for each program participant.

  • Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers based on participant’s needs. This shall be done through interviewing, observations, and assessments that identify barriers to employment.

  • Assist participants in enrolling in adult education, college, vocational training, apprenticeships, and other opportunities with WIOA partners that lead to substantial employment.

  • Monitor participant’s progress on a weekly basis and provide counseling, mentoring, resource sharing and other related services.

  • Track and maintain high levels of participant outcomes, in office, to ensure that WIOA performance measures are being met.

  • Maintain and track career advisor budget to ensure that participants on caseload have enough funds and resources to complete training programs or services.

  • Track and allocate time spent on workforce activities to report on bi-monthly timesheet.

  • Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.

  • Provide 12 months of follow-up services, including but not limited to mentoring on the job and continual retention services throughout that timeframe.

  • Work closely with training providers and partner agencies to refer participants for appropriate services.

  • Work closely with employers to help meet the needs of business and industry and to secure placements for participants.

  • Develop reports of caseload activity and data related to assigned office and geographic region.

  • Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.

  • Create and prepare financial vouchers and agreements to be used to make payments to various training and service providers.

  • Other duties assigned by management.

SKILLS/QUALIFICATIONS:

  • Formal Equivalent of a Bachelor’s Degree in Social Work, Business, or related field from an accredited College or University. Relevant and related work experience or equivalent education may be substituted.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel, and PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB ANNOUNCEMENT: Career Advisor in Lake Village

 

Location: Lake Village AR Workforce Center - FULL-TIME

Summary of Job  Duties:

  • Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

  • Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system

  • Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers
    based on participant’s needs.

  • Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.

  • Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

 

Minimum Requirements:

 

  • Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.

  • Must be proficient in using Windows and Microsoft Office software including: Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.

  • Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to
    manage one’s time efficiently to meet project goals, performance measures and engage participants in services.

  • Must have excellent written and oral communication skills.

  • Must have reliable transportation and be willing to travel occasionally.

 

No phone calls please.

Please send cover letter and resume’ to: Payton Burgess, Director of Finance & Administration – SEAEDD, Inc. Arkansas Workforce Centers of Southeast Arkansas Via email to: pburgess@southeastarkansas.org

Deadline to apply: August 29, 2022

SEAEDD, Inc. is an Equal Opportunity Employer

Southeast Arkansas Economic Development District

 

Physical Address
721 S. Walnut Street
Pine Bluff, AR 71601

 

Mailing Address
P.O. Box 6806
Pine Bluff, AR 71611

 

Email
melody@southeastarkansas.org

 

Telephone
Tel. 870-536-1971