CAREERS | Southeast Arkansas Economic Development District

Southeast Arkansas Economic Development District

Job listings

JOB ANNOUNCEMENTS

JOB ANNOUNCEMENT: WIOA Compliance Officer

LOCATION: SEAEDD 315 E 8 th Ave., Pine Bluff, AR 71601

SUPERVISOR: Director of Workforce Development

CLASSIFICATION: Full Time, Exempt

DESCRIPTION:
The Compliance Officer shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the Southeast Arkansas District. The person filling the position must work with minimum supervision and work with the WIOA Director of Workforce Development and WIOA Regional Manager to assure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the SEAWDB. The Compliance Officer is responsible for all internal program and financial monitoring aspects of the WIOA Title I-B program and One-Stop Operations. The Compliance Officer is responsible for facilitating training and technical assistance to local workforce center staff.

RESPONSIBILITIES/DUTIES:

Oversee internal monitoring of all One-Stop Operator and WIOA Title I-B program and activities based on DOL, AWDB, SEAWDB regulations, laws, policies and eligibility criteria. Extensive and continual knowledge of WIOA eligibility and program requirements will be necessary to perform this function. Participation in various trainings, webinars, and meetings will be essential.
Research and interpret reports, policies, procedures, rules, regulations, directives, and laws to provide input and develop policies, procedures and directives for implementation of all required services for participants throughout the area.
Collaborate with the Director of Workforce Development and WIOA Area Manager to track, evaluate and monitor performance and outcomes of all program participants.
Review participant files in preparation for case closure processes.
Conduct regular file and desk reviews of participant records. Monitor AJL data entry by workforce center staff and report findings as well as facilitate corrective action plans.
Work in conjunction with SEAEDD administration to ensure that all offices are fully operating in compliance with WIOA regulations in providing workforce services to customers including job seekers as well as partners and employers.
Assist in coordinating WIOA Title I-B youth, adult and dislocated worker activities to assure that the goals and objectives established within the overall aims of the Workforce Innovation and Opportunity Act, State and Local Plan for WIOA, and the mission of SEAEDD and SEAWDB are met.
Ensure the success of the WIOA program through innovative practices and regular planning, developing and implementing activities and services that promote personal growth and success for all participants based on individual service strategies, objective assessment plans, and individualized employment plans.
Provide leadership, guidance, supervision, and technical assistance to all workforce center staff.
Work with administration on carrying out governance decisions concerning program, finance, plans, and policies for workforce programs.
Write and develop procedures and policies that affect program, and personnel activities of employees and customers.
Comply with and ensure that the program and financial activities comply with grant contracts and terms along with governmental policies, laws and regulations.
Assist with the coordination, planning and setup of SEAWDB activities and meetings.
Work with the planning committee of the SEAWDB to coordinate activities and partnerships with Eligible Training Providers and the ACRS list.
Develop and present monthly program and performance reports to local boards, administration, and other stakeholders.
Develop and present scheduled monitoring reports of the One-Stop Operator and WIOA Title I-B provider, and all other subcontractors.
Assist in responding to monitoring reports issued by ADWS and DOL.
Assist in structuring, organizing, and facilitating staff meetings and trainings.
Collaborate with Director of Workforce Development, WIOA Regional Manager and Accounting Department on special projects and Work Experiences, OJT’s, and the Summer Youth Employment Program.
All other duties assigned

SKILLS/QUALIFICATIONS:

Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Human Resources, Social Work, or related field from an accredited College or University. Relevant and related work experience may be substituted.
Five years of experience in a supervisory and leadership capacity.
Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.
Excellent communication skills – written and verbal.
Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.
Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.
Knowledge of general business operations.
Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.
Use of proper grammar and telephone etiquette.
A dynamic, positive self-starter who is able to work autonomously.
Ability to critically think and take initiative.
Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.
Ability to operate office machines and equipment.
Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.
Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB ANNOUNCEMENT: Career Advisor in Lake Village

Location: Lake Village, Arkansas Workforce Center - FULL-TIME

Summary of Job Duties:

1. Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.
2. Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system
3. Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers
4. based on participant’s needs.
5. Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.
6. Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

Minimum Requirements:

Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.
Must be proficient in using Windows and Microsoft Office software including Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.
Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards.
Ability to manage one’s time efficiently to meet project goals, performance measures and engage participants in services.
Must have excellent written and oral communication skills.
Must have reliable transportation and be willing to travel occasionally.
All WIOA Employees must pass a state background check.

No phone calls please.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial applications will not be accepted.

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

JOB ANNOUNCEMENT: Assistant WIOA Regional Manager

LOCATION: Arkansas Workforce Center

SUPERVISOR: WIOA Regional Manager

CLASSIFICATION: Full Time, Exempt

DESCRIPTION:
The WIOA Assistant Regional Manager shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act. The person filling the position must work with minimum supervision and work with the Regional Manager to ensure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the local workforce development board.

RESPONSIBILITIES/DUTIES:

Pre-approve all new Adult and Dislocated Worker applications. Work with the Career Advisors to ensure that all eligibility documents are included with the application and are completed correctly prior to submitting the application to the WIOA Regional Manager for final approval.
Maintaining an extensive and continual knowledge of WIOA eligibility and program requirements will be necessary in the pre-approval function.
Participation in various trainings, webinars, and meetings will be essential.
Assist the WIOA Regional Manager with compiling Customer Service Reports from all locations.
Provide assistance to Career Advisors in researching policies and procedures for frequently asked questions.
Work with Career Advisors to inform the WIOA Regional Manager of upcoming career or job fairs or other community events.
Identify and recruit participants from targeted populations for the Adult and Dislocated Worker Program. This position is responsible for promoting, marketing, and representing the organization at fairs and events in the community as an advocate for WIOA and SEAEDD.
Work cooperatively with the Workforce Center Staff to identify, develop, and implement service strategies aligned with the Adult and Dislocated Worker program.
Collaborate with the WIOA Regional Manager to plan and conduct trainings, meetings and activities with Workforce Center staff as needed.
Assist the WIOA Regional Manager with the development of responses to all inquiries and/or requests for information and/or documentation from WIOA funding agencies and/or monitoring reports concerning youth activities.
Perform other work-related duties as assigned; including but not limited to case management responsibilities and more. Flexible work hours periodically.
All other duties as assigned.

SKILLS/QUALIFICATIONS:

Formal Equivalent of a Bachelor’s Degree in Social Work, Business, or related field from an accredited College or University. Relevant and related work experience or equivalent education may be substituted.
Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.
Excellent communication skills – written and verbal.
Extremely organized and detail-oriented, able to prioritize projects, multitask, strong problem- solving skills, and good research skills.
Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.
Knowledge of general business operations.
Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.
Use proper grammar and telephone etiquette.
A dynamic, positive self-starter who is able to work autonomously.
Ability to think critically and take initiative.
Ability to handle multiple projects with an understanding of urgency in meeting impending deadlines.
Ability to operate office machines and equipment.
Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.
Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL NOTE:
The WIOA Assistant Regional Manager shall operate in a dual role within the workforce center system. The person filling this position will also serve as a Career Advisor at a Southeast Arkansas Workforce Center. By accepting this position, the employee agrees to the terms described above.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

JOB ANNOUNCEMENT: Career Advisor in Crossett

Location: Crossett, Arkansas Workforce Center - PART-TIME

Summary of Job Duties:

1. Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

2. Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system
3. Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers based on participant’s needs.
5. Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.
6. Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

Minimum Requirements:

Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.
Must be proficient in using Windows and Microsoft Office software including Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.
Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to manage one’s time efficiently to meet project goals, performance measures and engage participants in services.
Must have excellent written and oral communication skills.
Must have reliable transportation and be willing to travel occasionally.
All WIOA Employees must pass a state background check.

No phone calls please.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial
applications will not be accepted.

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

JOB ANNOUNCEMENT: Career Advisor in Dumas

Location: Dumas, Arkansas Workforce Center - PART-TIME

Summary of Job Duties:

1. Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.
Must be proficient in using Windows and Microsoft Office software including Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.
Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to manage one’s time efficiently to meet project goals, performance measures and engage participants in services.
Must have excellent written and oral communication skills.
Must have reliable transportation and be willing to travel occasionally.
All WIOA Employees must pass a state background check.

No phone calls please.

JOB ANNOUNCEMENT: Business Services Specialist

Location: Southeast Arkansas Economic Development District, Inc. – Pine Bluff

Supervisor: WIOA Regional Manager

Classification: Part Time, Non-Exempt

DESCRIPTION:
The Business Services Specialist (BSS) serves as a primary provider of outreach/business engagement services of the Workforce Innovative and Opportunity Act (WIOA) within the Southeast Arkansas 10-county service area. The BSS will be responsible for developing relationships with local businesses, community organizations, and business support systems while getting the pulse of local labor markets and business needs.

The BSS must have the ability to work with minimum supervision under the leadership of the Director of Workforce Development and WIOA Regional Manager to ensure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the Southeast Arkansas Workforce Development Board.

RESPONSIBILITIES/DUTIES:

Identify and recruit participants from targeted populations for WIOA Programs.
Track and maintain high levels of participant and employer outcomes, to ensure that WIOA performance measures are being met.
Track and allocate time spent on workforce activities to report on bi-monthly timesheets.
Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.
Work closely with training providers and partner agencies to refer participants for appropriate services.
Work closely with employers to help meet the needs of business and industry and to secure placements for participants.
Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.
Prepare and execute agreements for Adult and Dislocated Worker work experience activities.
Coordinate Adult and Dislocated Worker work experiences, transitional jobs, OJT, and other special projects. Including but not limited to: job development, securing worksites, providing orientation sessions with employers/worksites, processing worksite agreements, and distributing/collecting payroll documents and other necessary forms.
Contact businesses to solicit job vacancy listings, determine companies’ requirements, and develop relevant tools such as job descriptions.
Collaborate with Career Advisors in reviewing job orders to match applicants with job requirements, using manual and/or computerized file searches in ARJobLink.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Amended Act (ADA), and assist EEO officer with site visits and monitoring.
Participate as needed in on and off-site job fairs, career day events, workshops, seminars, and other employment-related activities.
Maintain existing business accounts while developing new accounts (particularly new business accounts in key industries).
Record Business Services activity and data into management information systems including ARJobLink and Salesforce.
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and civic groups, and attending trade shows and conferences.
Review and prescreen employer applications completed by job seekers.
Assess the needs of Chief Elected Officials and community leaders, identifying challenges and workforce concerns in the ten-county region.
Strategically plan events and programs designed to connect job seekers with employers.
Prepare and present monthly reports outlining the outreach efforts and outcomes of business services in Southeast Arkansas.
Collaborate with WIOA partners to develop a unified and robust business services delivery system.
Delegate and assign tasks and projects to the Business Services Specialist.
All other duties as assigned.

SKILLS/QUALIFICATIONS:

Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Marketing,
Communications, Social Work, or a related field from an accredited College or University. Relevant and related work experience may be substituted.
Five years of experience in a supervisory and leadership capacity.
Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve, and be self-sufficient while working with little supervision, but with high ethical standards.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
An advanced skill set in word processing, communications, preparation of reports, data entry, and other administrative skills.
Excellent communication skills – written and verbal.
Extremely organized and detail-oriented, ability to prioritize projects, multi-task, strong problem- solving skills, and good research skills.
Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.
Knowledge of general business operations.
Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.
Use of proper grammar and telephone etiquette.
A dynamic, positive self-starter who is able to work autonomously.
Ability to critically think and take initiative.
Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.
Ability to operate office machines and equipment.
Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.
Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

No phone calls will be accepted.

Visit southeastarkansas.org, under the Careers tab, to complete an online application. Partial applications will not be accepted.

ONLINE APPLICATION