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JOB ANNOUNCEMENT: WIOA Career Analyst- Crossett AR Workforce Center - PART-TIME

Summary of Job  Duties:

  • Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

  • Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system

  • Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers
    based on participant’s needs.

  • Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.

  • Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

 

Minimum Requirements:

 

  • Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.

  • Must be proficient in using Windows and Microsoft Office software including: Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.

  • Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to
    manage one’s time efficiently to meet project goals, performance measures and engage participants in services.

  • Must have excellent written and oral communication skills.

  • Must have reliable transportation and be willing to travel occasionally.

 

No phone calls please.

Please send cover letter and resume’ to: Payton Burgess, Director of Finance & Administration – SEAEDD, Inc. Arkansas Workforce Centers of Southeast Arkansas Via email to: pburgess@southeastarkansas.org

Deadline to apply: July 18, 2022

SEAEDD, Inc. is an Equal Opportunity Employer

JOB TITLE: Resource Specialist


LOCATION: Arkansas Workforce Center

Various Out stationed Offices- (see hire letter for specific location)

SUPERVISOR: WIOA Regional Manager


CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The Resource Specialist shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Regional Manager to assure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the local workforce development board.

RESPONSIBILITIES/DUTIES:

  • Serve as intake person and registrar for WIOA services and Arkansas Workforce Center services.

  • Provide direct customer service to applicants by conducting pre-interviews, initial assessments and providing participants with the full array of services available in workforce centers.

  • Identify, recruit, and assist participants from targeted populations for WIOA Programs.

  • Serve as a resource coordinator for the office and work closely with partner agencies to refer customers for appropriate services.

  • Prepare materials for marketing events and other workforce-related/sponsored activities.

  • Assist WIOA Regional Manager in miscellaneous duties related to workforce center operations.

  • Operate in receptionist role as needed.

  • Assist with the day-to-day field work of special projects.

  • Represent the agency at marketing events and other workforce-related/sponsored activities.

  • Substitute at other centers when staff coverage is low.

  • Document events and services provided to participants using a computer software management information system and customer visit log.

  • Assist jobseekers in securing employment.

  • Provide 12 months of follow-up services, including but not limited to mentoring on the job and continual retention services throughout that timeframe.

  • Develop reports of workforce center activity and data related to assigned office and geographic region.

  • Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.

  • Other duties assigned by management.

SKILLS/QUALIFICATIONS:

  • Formal Equivalent of a High School Diploma with some college preferred. Relevant and related work experience may be substituted.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel, and PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB ANNOUNCEMENT: Youth Services Coordinator

 

Location:

Arkansas Workforce Center

Out stationed Office- (see hire letter for specific location)

SUPERVISOR: WIOA Regional Manager

CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:

The Youth Services Coordinator shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the Southeast Arkansas Region. The person filling the position must work with minimum supervision and work with the WIOA Regional Manager to assure that all components of the youth program meet the requirements as established in the WIOA Law and regulations and as set forth by the SEAWDB.

RESPONSIBILITIES/DUTIES:

  • Coordinate youth activities to assure that the goals and objectives established within the overall aims of the Workforce Innovation and Opportunity Act, State and Local Plan for WIOA, and the mission of SEAEDD and SEAWDB are met.

  • Coordinate activities required to provide youth services (14 youth program elements) via the Workforce Centers for the LWDA, including but not limited to SYEOP, LPWE, and various trainings with WIOA Youth.

  • Assist in the development of Youth Services curriculum. Develop monthly lesson plans, material and training tools to disperse to the WFC team.

  • Identify and recruit participants from targeted populations for the Youth Program. This position is responsible for promoting, marketing, and representing the organization at fairs and events in the community as an advocate for WIOA and SEAEDD.

  • Reviewing and assisting in approving and maintaining all youth files in preparation for the enrollment, individual service strategy and case closure processes. Extensive and continual knowledge of WIOA eligibility and program requirements will be necessary to perform this

  • function. Participation in various trainings, webinars, and meetings will be essential.

  • Research and interpret reports, policies, procedures, rules, regulations, directives, and laws and provide input to develop policies, procedures and directives for implementation of all required services for youth throughout the area.

  • Work cooperatively with the Workforce Center Staff to identify, develop, and implement service strategies aligned with the 14 youth program elements for the youth in the local area.

  • Collaborate with the WIOA Regional Manager to plan and conduct trainings, meetings and activities with Workforce Center staff as needed.

  • Collaborate with WIOA partners to ensure proper coordination of services for the Youth program.

  • Assist the WIOA Regional Manager with the development of responses to all inquiries and/or requests for information and/or documentation from WIOA funding agencies and/or monitoring reports concerning youth activities.

  • Develop reports and publications to be presented to local boards, the media, and other WIOA stakeholders.

  • Work with local employers on developing job/training sites and career opportunities for all WIOA customers.

  • Work in flexible roles, as needed including providing customer service and career/job search services to all participants.

  • Oversee youth work experiences throughout the year; including but not limited to planning, working with fiscal staff to process payroll documents, coordinating processes and systems with internal staff to ensure a smooth work experience operation.

  • Perform other work-related duties as assigned; including but not limited to case management responsibilities and more. Flexible work hours periodically.

  • All other duties as assigned.

SKILLS/QUALIFICATIONS:

  • Formal Equivalent of a Bachelor’s Degree in Education, Business, Public Administration, Marketing, Communications, Social Work, or related field from an accredited College or University.

  • Relevant and related work experience may be substituted.

  • Five years of experience in a supervisory and leadership capacity.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL NOTE:
The Youth Services Coordinator shall operate in a dual role within the workforce center system. The personal filling this position will also serve as a Career Advisor at a Southeast Arkansas Workforce Center. By accepting this position, the employee agrees to the terms described above.

 

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB TITLE: Career Advisor in Pine Bluf


LOCATION: Pine Bluff, AR

Various Out stationed Offices- (see hire letter for specific location)

SUPERVISOR: WIOA Regional Manager


CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The Career Advisor shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Regional Manager to assure that all components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the local workforce development board.

RESPONSIBILITIES/DUTIES:

  • Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate career, individualized, employment, training, and supportive services.

  • Identify and recruit participants from targeted populations for WIOA Programs.

  • Document events and services provided to participants using a computer software management information system. Build and maintain a participant paper file that serves as the record for each program participant.

  • Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers based on participant’s needs. This shall be done through interviewing, observations, and assessments that identify barriers to employment.

  • Assist participants in enrolling in adult education, college, vocational training, apprenticeships, and other opportunities with WIOA partners that lead to substantial employment.

  • Monitor participant’s progress on a weekly basis and provide counseling, mentoring, resource sharing and other related services.

  • Track and maintain high levels of participant outcomes, in office, to ensure that WIOA performance measures are being met.

  • Maintain and track career advisor budget to ensure that participants on caseload have enough funds and resources to complete training programs or services.

  • Track and allocate time spent on workforce activities to report on bi-monthly timesheet.

  • Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.

  • Provide 12 months of follow-up services, including but not limited to mentoring on the job and continual retention services throughout that timeframe.

  • Work closely with training providers and partner agencies to refer participants for appropriate services.

  • Work closely with employers to help meet the needs of business and industry and to secure placements for participants.

  • Develop reports of caseload activity and data related to assigned office and geographic region.

  • Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.

  • Create and prepare financial vouchers and agreements to be used to make payments to various training and service providers.

  • Other duties assigned by management.

SKILLS/QUALIFICATIONS:

  • Formal Equivalent of a Bachelor’s Degree in Social Work, Business, or related field from an accredited College or University. Relevant and related work experience or equivalent education may be substituted.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel, and PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB ANNOUNCEMENT: Career Advisor in Lake Village

 

Location: Lake Village AR Workforce Center - FULL-TIME

Summary of Job  Duties:

  • Provide direct customer service to applicants by interviewing and collecting eligibility documents from interested parties for appropriate employment and training services.

  • Perform case management duties by documenting and tracking services and activities provided to program participants using a computer software management information system

  • Develop Individual Employment Plans and Individual Service Strategies for Youth, Adults and Dislocated Workers
    based on participant’s needs.

  • Assist participants with enrolling in adult education, college, vocational training, apprenticeships, and other opportunities that lead to placements in substantial employment.

  • Work closely with institutions of learning and partner agencies to refer clients for appropriate services.

 

Minimum Requirements:

 

  • Formal equivalent of a bachelor’s degree in public administration, social work, business, human services or related field from an accredited college or university.

  • Must be proficient in using Windows and Microsoft Office software including: Word, Excel, and Outlook. The ability to effectively maneuver through electronic management information systems assigned to the program.

  • Must have the ability to be self-sufficient and work with little supervision, but with high ethical standards. Ability to
    manage one’s time efficiently to meet project goals, performance measures and engage participants in services.

  • Must have excellent written and oral communication skills.

  • Must have reliable transportation and be willing to travel occasionally.

 

No phone calls please.

Please send cover letter and resume’ to: Payton Burgess, Director of Finance & Administration – SEAEDD, Inc. Arkansas Workforce Centers of Southeast Arkansas Via email to: pburgess@southeastarkansas.org

SEAEDD, Inc. is an Equal Opportunity Employer

JOB ANNOUNCEMENT: WIOA Operations Specialist

 

LOCATION: SEAEDD Administrative Office
721 S Walnut St., Pine Bluff, AR 71601

 

SUPERVISOR: WIOA Director

CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The WIOA Board & Eligible Provider Specialist shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the Southeast Arkansas District. The person filling the position must work with minimum supervision and work with the Director of Workforce Development to assure that all components of the WIOA Board meet the requirements as established in the WIOA Law and regulations and as set forth by the SEAWDB.

RESPONSIBILITIES/DUTIES:

  • WIOA Board Member recruitment to ensure that all open positions are filled and in compliance.

  • WIOA Board Mailouts for monthly/bimonthly meetings.

  • New WIOA Board Member orientation and Board Member file management.

  • Help facilitate board meetings including but not limited to setting up locations, catering, speakers and zoom calls.

  • Backup for meeting minutes

  • Special Committee and WIOA Board Member backups as needed.

  • Organize special call/meetings for WIOA Board.

  • Responsible for provider recruitment, enrollment, and management including AJL Provider Link, Provider performance updates, and new Provider set up.

  • Manage Work Experience Program.

  • All other duties assigned.


SKILLS/QUALIFICATIONS:

  • Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Human Resources, Social Work, or related field from an accredited College or University. Relevant and related work experience may be substituted.

  • Two years of experience in a supervisory and leadership capacity.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel & PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:
Ability to operate a motor vehicle and travel in state.

JOB TITLE: Business Specialist in Pine Bluff


LOCATION: SEAEDD Administrative Office

Pine Bluff, Arkansas

SUPERVISOR: Director of Workforce Development/Deputy Director


CLASSIFICATION: Full Time, Non-Exempt

DESCRIPTION:
The Business Services Coordinator (BSC) shall be responsible for playing a large role in the implementation and preservation of the Workforce Innovation and Opportunity (WIOA) Act within the geographic area assigned. The person filling the position must work with minimum supervision and work with the Director of Workforce Development and WIOA Regional Manager to assure that all
components of the WIOA program meet the requirements as established in the WIOA Law and regulations and as set forth by the Southeast Arkansas Workforce Development Board.


The Business Services Coordinator is responsible for assisting Workforce Center customers in identifying the most appropriate tools and resources available within the local workforce development system that match customers’ employment related needs; Workforce Center customers include employers and job seekers.   For employers, the BSC will assist in recruiting skilled workers and finding solutions to their business challenges.  For job seekers, the BSC will assist in developing appropriate plans of action to lead to completion of educational/training activities and obtaining/retaining employment.    The BSC will work with the partner agencies operating in the SEAWDA to accomplish a seamless and integrated service delivery model. 

RESPONSIBILITIES/DUTIES:

  • Identify and recruit participants from targeted populations for WIOA Programs.

  • Track and maintain high levels of participant and employer outcomes, to ensure that WIOA performance measures are being met.

  • Convene, at a minimum-quarterly, and as serve as leader of SEAWDB Business Services Team; consisting of members from all WIOA Core Partners from all Titles and members from the SEAEDD grants administration department.

  • Track and allocate time spent on workforce activities to report on bi-monthly timesheet.

  • Assist participants in securing employment when they have met all goals and completed the career pathways developed during enrollment and participation.

  • Work closely with training providers and partner agencies to refer participants for appropriate services.

  • Work closely with employers to help meet the needs of business and industry and to secure placements for participants.

  • Ability to utilize and understand laws, regulations, policies, and procedures to perform all aspects of job responsibilities.

  • Prepare and execute agreements for Adult and Dislocated Worker work experience activities.

  • Coordinate Adult and Dislocated Worker work experiences, transitional jobs, OJT, and other special projects. Including but not limited to: job development, securing worksites, providing orientation sessions with employers/worksites, processing worksite agreements and distributing/collecting payroll documents and other necessary forms.

  • Contact businesses to solicit job vacancy listings, determine companies’ requirements, and develop relevant tools such as job descriptions.

  • Collaborate with Career Advisors in reviewing job orders to match applicants with job requirements, using manual and/or computerized file searches in ARJobLink.

  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Amended Act (ADA) and assist EEO officer with site visits and monitoring.

  • Participate as needed in on and off-site job fairs, career day events, workshops, seminars and other employment related activities.

  • Maintain existing business accounts while developing new accounts (particularly new business accounts in key industries).

  • Record Business Services activity and data into management information systems including ARJobLink and Salesforce.

  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and civic groups, and attending trade shows and conferences.

  • Review and prescreen employer applications completed by job seekers.

  • Assess the needs of Chief Elected Officials and community leaders, identifying challenges and workforce concerns in ten-county region.

  • Strategically plan events and programs designed to connect jobseekers with employers.

  • Prepare and present monthly reports outlining the outreach efforts and outcomes of business services in Southeast Arkansas.

  • Collaborate with WIOA partners to develop a unified and robust business services delivery system.

  • Delegate and assign tasks and projects to Business Services Specialist.

  • All other duties as assigned in the areas of Economic Development and Recruitment

SKILLS/QUALIFICATIONS:

  •  Formal Equivalent of a Bachelor’s Degree in Business, Public Administration, Marketing, Communications, Social Work, or related field from an accredited College or University. Relevant and related work experience may be substituted.

  • Five years of experience in a supervisory and leadership capacity.

  • Self-Ability to manage one’s time efficiently to meet deadlines, problem-solve and be self-sufficient while working with little supervision, but with high ethical standards.

  • Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

  • An advanced skill set in word processing, communications, preparation of reports, data entry and other administrative skills.

  • Excellent communication skills – written and verbal.

  • Extremely organized and detail oriented, ability to prioritize projects, multi-task, strong problem-solving skills and good research skills.

  • Proficiency in understanding protocol while communicating with colleagues, partners and leaders in the community.

  • Knowledge of general business operations.

  • Skilled and proficient in spelling, word processing, filing, punctuation and basic bookkeeping practices.

  • Use of proper grammar and telephone etiquette.

  • A dynamic, positive self-starter who is able to work autonomously.

  • Ability to critically think and take initiative.

  • Ability to handle multiple projects with the understanding of urgency in meeting impending deadlines.

  • Ability to operate office machines and equipment.

  • Knowledge of computer programs Microsoft Word, Outlook, Excel, and PowerPoint, etc.

  • Must possess a valid Arkansas driver’s license and automobile insurance.

SPECIAL WORK CONDITIONS:

Ability to operate a motor vehicle and travel in state.

Regional Federal and State Partners

Local Power Companies

JOB ANNOUNCEMENT: Executive Assistant

LOCATION: Southeast Arkansas Economic Development District, Inc.

721 S. Walnut Street, Pine Bluff, Arkansas 71601

SUPERVISOR: Executive Director


CLASSIFICATION: Full Time, Non-Exempt

 

RESPONSIBILITES/DUTIES:

  • Assistant to the Executive Director & Deputy Director

  • Manage the day-to-day calendars for the Executive Director & Deputy Director

  • Provide daily, weekly, & monthly updates to the Executive Director & Deputy Director on their activities & plans

  • Responsible for all correspondence and activities with Board members on behalf of SEAEDD

  • Gather and prepare content for Board meeting folders for distribution

  • Coordinate scheduling of office building meetings and functions.

  • Assist with answering the phone & upkeep of mail (incoming & outgoing)

  • Manages SEAEDD WEB Page and social media

  • SEAEDD Board of Directors Support

    • Plan all SEAEDD board meetings – securing locations

    • Including meals, mail outs, and agenda

    • Travel within the district for board meetings & special events

    • Time to time travel outside the district

  • Responsible for all Board Meeting Minutes including WDB, SEAEDD, Solid Waste, SAVE and SEAEDD Committees

  • Assist with all mail outs

  • Create documents & spreadsheets as needed

  • Maintain master lists of all affiliated agencies we are responsive to including but not limited to all SEAEDD, Solid Waste, and Workforce Boards, current Legislative Delegation, and other agencies

  • Distribute annual audit reports to funding and governmental agencies

 

Southeast Arkansas Economic Development District, Inc is an Equal Opportunity/Affirmative Action Employer.

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